Return Policy

At Aether, we are devoted to offering you pieces of enduring beauty and exceptional quality. Every item is crafted with intention and care, and we want you to feel completely confident in your purchase.

If your item arrives faulty or not as described, you may request a return or exchange within 7 days of receipt.

To qualify, the item must be returned in its original condition, with all packaging and accompanying materials intact. For clients in Klang, Selangor, or Kuala Lumpur, we are pleased to arrange a complimentary pickup service upon request.

Please note:
Custom-made or personalised items are non-returnable and non-refundable, except in the rare case of a manufacturing fault.

For more information, we invite you to review our Terms & Conditions, or contact our client service team for tailored assistance.